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Chair Covers - Terms

1) Full payment is due in 4 weeks prior to delivery. £50.00 is required to reserve booking.
2) The Hirer is responsible for any loss or damage to the goods, from time of delivery until they are collected by the company's employees or until they are delivered back to our premises. Deliveries left at premises are left at the hirer's risk.
3) Linen may be returned soiled. Any permanent stains or damages to chair covers, £10.00 will be charged. Chair covers must be boxed and returned within 5 days of hire date. Certificate of posting will be needed to cover you if chair covers are misplaced should you not require our courier to collect. Collection can be arranged. Aborted deliveries and collections will be charged for.
4) Charges including delivery and collection will be quoted when order is made.
5) Hirers should ensure that they or their representatives are at the delivery address.
6) £10.00 will be charged per Chair Cover for damages or losses.
7) There will be a charge of £10.00 for chair cover samples sent out in the post. This will be refunded when booking is made. An additional charge of £10.00 will be made for any chair covers NOT RETURNED. You should ensure that you have a 'Certificate of Posting’ (which will cover you if the envelope does not reach us).
8) In the event of a cancelled booking, a cancellation will be charged at 25% by Cinderella Elegance of the overall estimated order, if cancelled within 8 weeks of event.
9) Final total payment is required in full 4 weeks prior to the event. If payment is not received within our terms and conditions, we will assume our services are no longer required. A cancellation charge of 25% of the estimated amount including delivery will be invoiced.
10) Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of Cinderella Elegance. Further charges will be added to your account.
11) Should the hirer not order a sample chair cover to ensure they fit, Cinderella Elegance will not provide a refund or be liable. It is essential the sample chair cover be fitted on the hirer’s venue chairs prior to booking. The hirer must be satisfied with the fabric, design and fit of the chair covers before booking.
12) Cinderella Elegance will not be liable should an injury occur during the hirer of our chair covers and sashes. The hirer will be responsible for ensuring the chair covers and sashes are fitted correctly to prevent any injury.

 


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